Click here to sign up/log in to your customer account, then click the Loyalty Points link at the top of your account page.

You automatically receive Loyalty Points on every order you make even if you haven’t signed up for a customer account, but you will need to sign up/log in (using the email address that you make purchases with) to be able to spend your points.

Sign in to your Willowberry Loyalty account. Click on the section that says Ways to Redeem. When you have at least 500 points to redeem, there will be a REDEEM button next to your points earned – click the Redeem button, then click the button to apply the discount code to your order and continue shopping at www.willowberry.co.uk.

Yes, a minimum of 500 points is needed to redeem per order.

All Willowberry customers who make purchases at www.willowberry.co.uk can access Willowberry Loyalty Points. You automatically receive Loyalty Points on every order you make even if you haven’t signed up, but you will need to sign up/log in to your customer account to be able to access and spend your points.

No, our Willowberry Loyalty Points scheme is completely free.

We installed our Willowberry Loyalty Points system at the end of 2022; for every order you have made since we installed the system you will have automatically received Loyalty Points, even if you haven’t yet signed up to access them. The system is unable to apply loyalty points for orders made before we installed the Loyalty Points system onto our website.

No, there is no limit on the amount of points you can earn.

No, your points will not expire - save them up until you're ready to spend them!